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Linux Server Management
| Our Linux remote server management plans represent excellent value, providing the exact type of intensive, effective system administration and server management packages that ensure secure and reliable server operation. Each of our remote server management plans offers mid-level system administration services anchor to core server management features, system and daemon monitoring, pro-active updates, regular security penetration audits, and a range of other items. With so many different sorts of technologies, having reliable performance requires: a mix of proactive maintenance, careful monitoring and technical skill. When it comes to Linux servers, the only certain way of maintaining uptime, preserving system security and ensuring service availability is to utilize a server management solution. |
Monthly FeaturesOur Linux remote server management plans represent excellent value, providing the exact type of intensive, effective system administration and server management packages that ensure secure and reliable server operation. Each of our remote server management plans offers mid-level system administration services anchor to core server management features, system and daemon monitoring, pro-active updates, regular security penetration audits, and a range of other items. Core server management features, included with our plans, are as follows:
• 24/7/365 service/daemon monitoring (faults detected in under three minutes) • 24/7/365 trouble ticket support (six hours included in plan; additional hours can be purchased) • Ten hours per month of server administration services (four hours automatically allocated to monitoring and security*) • Two hour resolution time for critical support tickets (three to twenty-four hours for non-critical tickets) Supported PlatformsMoreover, setting us apart from many server management firms is our flexible approach to supported platforms. We regularly provide server management for the following platforms:
• CentOS • Fedora • Ubuntu • FreeBSD • Other platforms are often possible; please contact us for more information. Supported Appliance SoftwareWe also apply our skills across a wide range of appliance/control panel configurations, including:
• Ensim • Plesk • Direct Admin Proactive security-related services are as follows:
• Daily server log audits • Installation of software upgrades recommended by OS vendor • File System Integrity Checking (Samhain Installation and configuration) • Rootkit/Exploit scanner reports sent daily (Rootkit Hunter) Host SecurityThis is backed by comprehensive security hardening, which includes:
• Initial configuration/runs of all above-mentioned security-related services • Host vulnerability auditing • Removal of insecure packages and unnecessary software • Security risks/exploits • Host.conf & sysctl hardening • Securing mount points (/tmp, /var/tmp, /dev/shm, ...) • Compiler and network application limiting • SSH daemon hardening • Services hardening • Brute Force Protection (OSSEC) • Active response configuration for common attacks • Installation of system resource reports (cacti) • System / hardware optimization audit and recommendation • Mod_security installation and configuration • Setup of mod_secoreboard for live apache traffic monitoring • PHP Hardening (Disabling of dangerous PHP functions) • Logwatch and logrotate configuration • Name Server configuration check |